Superplanner support
Send us the product name, platform, app version, device or browser, and a short description of the issue.
How can we help?
Superplanner support handles product issues, account requests, billing questions, data requests, and security reports from one calm inbox.
Account and data requests
Use the email connected to the account where possible, and include the product, platform, and request type.
What helps us respond faster
Send enough context to reproduce the issue without including secrets, private keys, access tokens, payment card numbers, or unnecessary personal data.
Product and platform
Tell us whether the issue is in Superplanner, the website, billing, sync, an app store build, or a connected integration.
Steps and timing
Include what you expected, what happened instead, the approximate time, and whether the problem repeats.
Account requests
For deletion, export, access, or billing requests, use the email address connected to the account when possible.